FAQs

Answers To Our Most Common Inquiries

Frequently Asked Questions

Upon accepting your formal quote, we will issue you a proforma invoice containing the confirmed quote details in an invoice format. At this stage, we’ll need:

  • Confirmation of the accepted quote details, including products and services in your order.
  • Your chosen internal ecoFinish color.
  • A tentative date for delivery or installation.

We require a 30% deposit upon accepting your sales order or proforma invoice to confirm your order. Without this deposit, we cannot schedule the production of your pool. Once the deposit is received, your Plungie model will be scheduled for production based on the tentative delivery date.

Installation usually takes 5–10 days. However, this timeframe can vary depending on the level of customization for your pool.

Yes, one of the great features of plunge pools is that you can convert the entire pool into a giant hot tub for added versatility and comfort.

Yes, our plunge pools come with a 10-year structural and interior coating warranty, providing you with peace of mind and confidence in your investment.

Plunge pools are smaller than traditional pools, requiring less water, fewer chemicals, and minimal cleaning. This makes them an efficient and time-saving option for homeowners looking for a luxurious yet low-maintenance solution.

Absolutely! Our pools are constructed with 6-inch steel-reinforced concrete shells, making them exceptionally durable and capable of withstanding freeze-thaw cycles and harsh winter conditions.

Our plunge pools are fully customizable. You can choose interior finishes, add features like hydrotherapy jets, tanning ledges, or heating systems, and even tailor the pool’s size and shape to fit your backyard perfectly.

Yes, permits are often required for pool installation. However, our team will guide you through the process, providing all necessary documents and plans to ensure smooth and hassle-free approvals.